Can I ask about product size before ordering?
Yes. Send us the product name and your pet's measurements, and we will help check the suitable size.
Contact TrailPet
Have a question about sizing, product details, shipping, or a custom order? Send us a message and include your order number if you already have one.
Best way to contact us
To help us reply faster, please include:
- Product name or product link
- Quantity and color preference
- Your country or shipping destination
- Pet measurements if asking about size
Before you contact us
Do you support bulk or wholesale orders?
Yes. Please email us with the product name, quantity, and any size or color preferences.
How long does it take to get a reply?
We usually reply within 24-48 hours on business days.